O.S.

"No, you're not listening," Dr. Clementine had lost all patience, perhaps it was easier to do over the phone, but he did feel that the woman sobbing at him at the other end of the line was irretrievably stupid, hence his need to take control of the situation, "Your husband died because he'd routinely failed to update his firmware, we offer a reasonably priced firmware service at the clinic, or, as we always remind our customers, you can update at home if you connect to your wifi."

She blubbered something incomprehensible, then hung up, which was exactly as he had hoped, and, to be honest, he had half a mind just to put the phone down on her anyway.

He had two more calls to make before lunch, the first was to order his lunch, which he'd been daydreaming about during the preceding call, which is why he'd mispronounced the words 'heart bypass' as 'ham bypass' and 'insurance' as 'insandwich', she hadn't noticed, she was too busy crying.

The second call was to a notoriously difficult patient, Mr. Groan, who needed a new artificial rib cage.

"But why?" Groan bloated, "I feel like I only got it put in last month."

"It was three years ago," the good doctor corrected him, satisfied to be so readily armed with the facts.

"There's nothing wrong with it though, I'm in no pain..."

"But it's out of date, it's an old model, the CentriCage has moved on at least four generations since then, honestly it's embarrassing to think about you walking around with that old thing in there, not to mention dangerous."

"Dangerous? What do you mean?"

"Oh, those old models, liable to lock up after a few years, in some cases constricting upon the lungs..."

"Well, why the bloody hell did you put the thing in if that was the case?"

"State of the art at the time Mr. Groan, we wouldn't mess you around there, but all things have a life span, products need to be renewed."

"But I'm in good health, I've had my eyes, my brain, my heart since I was born, and they haven't failed me."

"Yet," added Dr. Clementine with a pleasingly theatrical air of menace. "Have you looked into our ocular replacement options, or our brain failsafes, guaranteed to extend functionality in the event of stroke, and we have a very good deal on artificial hearts at the moment, the PumpPerfect series comes with glowing customer testimonials..."

"No, I don't want you to replace anything else, I wish I had just torn up those gift tokens my son got me and never bought the pesky ribs in the first place. Now if you don't mind..."

"Mr. Groan, I do mind, I care very greatly about my patients and I must stress that the warranty on your ribs expires in two days and, you know how it is with these things, it'll be three days and that's when they malfunction."

"Malfunction?! They're ribs, not a bloody car engine, what could possibly... No, don't tell me, I don't want to know."

"A lot of people take something like their ribs for granted, they're surprisingly complex, you'd be impressed by the amount of research and development that goes into our upgrades, they're government approved and better than the real thing for a reason."

"How much?" there was a wearied, battled tone, very different to the strident Groan of earlier.
Clementine honestly hadn't anticipated this and stammered whilst he scrabbled for the appropriate paperwork.

"As an existing customer you do get a discounted price for upgrading, so, for the latest model it'd be £12,000 plus surgical fees, which we can discuss in more detail at your examination."

"But... That's a fortune... What about another model, not the latest one..."

"Oh, I'm legally unable to retail anything other than the most up to date..."

"Fine," Groan sighed.

Dr. Clementine smiled, impressed with himself, and heard the reassuring sound of the delivery drone dropping his ham sandwich off at reception.

Pay-Per-View

It's Friday, almost five, you clocked out of work in your head sometime just after lunch, a cheese and pickle baguette from the supermarket, some crisps you picked up to just try and fill the hole, a smoothie, a coffee, and a chocolate bar, you've gotta treat yourself, haven't you, and now you're listlessly scouring the internet for some form of distraction, because nobody can see your monitor, nobody knows whether you're actually doing any work or not, and - most likely - they're not doing any work either, so wouldn't grass you up if they saw you window shopping the internet for fear of retribution, I mean, who knows what you know about them.

There. Your eyes are drawn to an advert in the bottom right corner of a social media site, its dark black background giving way to a well lit photograph of a thin, emaciated body, translucent flesh bathed in an amber light that moves to teal, perhaps - you think - suggesting the passage from health to death, and you look into their eyes, cartoonishly weak and sunken, thick dark outline, might just be make-up to make the show look more attractive, they always dress up this premium stuff.

You check the listing, they're going in for an operation at 8pm, good slot, wonder who the surgeon is, hope it's Clementine, he knows how to work the insides for the camera, likes to step back, give you a moment to savour it, really drink up what's working on their innards, makes you itchy, like it's happening to you too, and he makes little observations, quips, you've got a t-shirt at home with "I've never seen that INSIDE a person before!" written on it, that was a funny one, just a stomach tightening but there was a miniature toy horse drifting around in there, maybe it had been there for years or maybe they just swallowed it for the broadcast, funny shit though, made you spit out your beer.

So, you think, looks like a last ditch operation, it's this one and then they're fucked, it's always nice booking a subscription to the post-op deterioration, and you get offered a cheaper rate if you watch to the end of the surgery, but this looks like a premium gig, might be costly and there's always a bunch of cheap streams of similar stuff, might not be as well produced but, y'know, ticks the boxes, right? Though that brain surgery you paid to watch last month, the stupid doctor kept moving right in front of the shot and nobody seemed to be monitoring the feed or the chat room, you were all-capsing your frustration, shit, everyone was and nobody did a damn thing. Still, was only a couple of quid, you pay for bronze you get bronze.

You click on the advert, proceed to the payment page and weigh it up, £70 for the night, that includes any pre and post operation stuff, broadcast beginning at 6pm, maybe you can convince some friends to come round and watch with you, split the cost or they can bring the beers, seems a bit cheeky charging so much if this might be their last operation, I mean, it's not like they're going to need the money to pay for future operations, right? In a way it feels more worthwhile to you to go and fund the smaller, grubbier streams because then at least you're helping them financially to go ahead and get more of the care they need, although they can always go to a bargain basement backstreet place, and you can watch pre-recorded uploads of that at Surgery Store, though there's something a bit tingly about watching it live.

Fuck it, you fill in your details, you pay for the night's stream and you resolve to yourself that you'll subscribe to the post-op stuff as well, because, chances are with this kind of condition they're not going to make it, and you've never watched anyone die on the stream before, that'd be something, and it's kind of nice to think that whatever comforts they might have, a nice bed and the like, they've got that thanks to your subscription fees, like you're looking out for them a bit.

It's pretty much half five now, might as well shut down and head home, get some snacks and text some people, your computer fades to black and you stand up, there's a pain in your stomach, but you don't want to think about it, this job doesn't pay so well and there's no health insurance, surgery costs are always rising, and you really don't want to have people watching some quack cut you up online, it's probably nothing, you'd know if it was something right, probably something you ate, that baguette seemed a bit stale, you hope it's just indigestion.

You hope it's just indigestion.

The Plague

The city is near desolate, newspapers blow idly along the roads caught for a moment gliding playfully on the swirl of a breeze and taken past empty shopfronts, past deserted cafes, untended public gardens, bins ripe with litter, shutters pulled down on pop-up food stalls, concierge desks staffed only by a vacant swivel chair.
     All those that are left have quarantined themselves inside, sometimes they stare out at the silent streets below, wondering what happened, where they all went.
     He turns from the window, back towards his desk, he's expecting a call from the Hong Kong office. On the computer screen the green orb blinks into action, the chirruping tones letting him know that Ivan is calling.
    "Morning, how are you?" he smiles, laying it on thick for the webcam.
    "Good good," Ivan leans back from his laptop, allowing skyscrapers to peek cheekily behind him as if they were the most extravagant embelishments on military shoulders.
    A woman steps into shot, places a coffee down next to Ivan before edging hurriedly away.
    His eyebrow is raised, he can't help it, "Your assistant?"
    "My wife," Ivan nods, dolefully, taking a first tentative sip.
    He sighs, an exhalation that confirms hopes dashed, fleeting silly hopes of a time not too far gone, a time when there were staff members who set coffees down for them both, of personal assistants who'd pop in to take lunch orders and book cabs, of cab drivers, tube drivers, baristas, dry-cleaners, all these things that now only exist as spectres in a memory that one doubts was ever real, and perhaps that was all but a dream and this morning they woke up to the truth.
    There was a cleaner who usually worked on his tube train in the mornings - this was a long time ago now, before he drove in - the cleaner's voice sang an alarmingly pleasant good morning to everybody as he took the discarded free papers, coffee cups and napkins from around the seating.
     Now that train didn't run, he'd heard they were still stood there, at the platform, like dogs waiting for master to return, and, before they all vanished, people used to sleep in them and walk the tracks to work.
    His car was parked on the street outside the office building, which sometimes he marvelled at, considering this was Cheapside just around the corner from St. Paul's Cathedral. The ease at which he could commute in now, sat at the wheel of his BMW, lacked a feeling of luxury, as he scoured the radio wondering if anyone would be there.
    He promised to send the growth reports to Ivan by close of business, the call had been useful, but formulaic, just the two of them going through the motions. He often wondered what it all meant, his work, just gathering things up like a stubborn child wanting to clearly demarcate their toys, whilst gradually fudging the definition of what they were entitled to, until finally they sit, cross-legged in sad wonder as the other children run off to play make believe, leaving them buried in a mountain of stuff.
    So it was. He'd drive in, make some calls, drive out, for some reason he'd do this five days a week, continuing the pantomime of what his life once was, and his colleagues did the same, they kept pretending that who they were, what they did, actually mattered.
    Had it always been this way? he often wondered, and had he been too preoccupied to see it, had the need to consult his own existence been shrouded in the distraction of little people attending to his every desire, of someone to look down on, as opposed to those empty streets five floors below. What did any of it matter now that he was free, and left to realise the vacuity of that which was both outside and in, of those around him, shoulder to shoulder, each hollow when they thought they'd been so full of power and importance, but that was all relative to an illusion they'd created and nurtured and, once their plague had been wrought, they were the stragglers of desolation, immune to its reckoning, and they had to walk the barren Earth, aware of all that they had done, looking for an echo in a vacuum.

Control

I write this from a position of great privilege, able once again to use words to communicate ideas.  I can describe what I like to you, and it can be understood.  Perhaps what I write will convince you to change who you are and how you behave?  Or, perhaps you will feel the need to challenge my views, engage me in a debate?  Or, maybe you shall just ignore this altogether and go on with your life?
    Regardless, it is such a joy to be able to write this down, to have you read it, to know that this exchange - whatever the outcome - has taken place.  Knowing where we have come from, it brings tears to my eyes, sends a chill down my back, I am so glad we have this.
    Many have forgotten, but not too long ago only the most powerful retained the ability to communicate an idea.  Over time the need to converse had been supressed, desires had been replaced, subtly forcing a shift away from more esoteric and provocative pursuits, to those that generated fleeting - albeit sensuous -experiences.  A quick shot of something stimulating became much more highly prized, through careful marketing, than things that offered prolonged stimuli.
    It was a dwindling process, one that began with a gradual removal of ideas from books and songs and films, replacing them bit by bit until all that was left were non-descript occurences, lights, sounds, colours, that were scientifically designed to provoke a response in the participant without offering anything more nourishing intellectually.  People, slowly, unknowingly deprived of information adjusted their palattes to this new entertainment and ultimately no longer craved something that would engage their brains; brains which had begun to atrophy.
    Yet the powerful maintained their intellectual pursuits, and they continued to research ways in which to keep the population at large obedient to their carefully constructed means of satisfaction.
    It became almost Pavlovian, people worked like animals for treats, they completed a task and were rewarded by a light show or a pleasing sound, sometimes a pleasant aroma or a tasty, non-descript biscuit.  We had ceased to have, what we once called, a soul, and instead were little machines, powered by the basest form of desire.  Indeed, the stimulus would always provoke our most primal desires, our bloodlust through meat, our sexual urges, or giddy thoughtless laughter, like tickling a baby.  All these feelings they were able to encourage through these programmed displays, or chemical catalysts, and we, merely content to indulge ourselves, lapped it up.
    But the powerful were naive in their own pursuits, for they did not create anything new, merely content to amass more and more power, they ultimately drowned in their own selfishness and wealth, letting their imaginations atrophy.  Eventually all they were was the gluttonous heads of the colonies, an army of drones beneath them, not a true thought to share between the lot of them.
    So, how did we get back?  How did we reclaim that which we had forgotten made us truly human?
    It was simple, given time, if you wind things one way it will, like a spring coil, one day snap back.  There were anamolies, little squeaks of - what they would have once called - dissent, and fear managed to quell this to begin with.  Those who saw the questioning act would retaliate, unable to attribute consequences to their violent actions, they would literally stamp out a little anarchist at the first sign, taking pleasure in the grim satisfaction that an adrenal act of violence can offer the simplest and most ignorant of people.
    But you can't keep quieting the voice, and over time, painfully slowly, it grew louder and the powerful did not know how to contend with it.  For in the end, there is nothing stronger than a good idea, and that is what they lacked, and as others became able to wonder why things had to be the way they had been made to be, they began to see the strings and follow them up to the hands that puppeteered them, to the control that they never knew existed, and rather than just cut their strings they pulled on them, they tore their puppet-masters down from the sky and let them see the world of their creation, the horrible world that we had all accepted.
    So language was born again, and whilst I must revel in its ressurection, I can't help but worry that we have learnt nothing from our suffrage, that one day we will complacently let the powerful herd us once more, and the voices of dissent will be dismissed and muffled, and when we finally come to realise the control that has imprisoned us, we will realise that we no longer have the means to communicate about it.
    I hope you realise the gift you have, that I can write this and that you can read it, and however it may stir you, I hope that we never find ourselves controlled again.